Return Policy

We know that sometimes ordering online can feel a little risky—you can’t touch it, try it on, or see it in person before it arrives. We totally get it, and we want to be upfront with you.

No Returns

Because each product is made just for you after you place your order, we cannot accept returns or exchanges at this time. Your items are crafted and printed on demand, which means they are personalized for your order specifically.

What This Means For You

• Please double-check your size before ordering. We provide sizing charts and tips on our product pages to help you pick the perfect fit.

• Inspect your items when they arrive. If there’s ever a problem with your order, like a damaged or defective product—we’re here to help make it right. Simply reach out to our team at our contact page and we'll get back to you within 1 business day.

Damaged or Defective Items

If your order arrives damaged or with a printing mistake, please reach out to us within 7 days of receiving it. We’ll work with you to find a solution because we want you to love your Step2Strength gear.

Questions?

We know no-returns policies can be frustrating, and we appreciate your understanding. If you have any concerns or need help with sizing, feel free to contact our team. We’re here for you and want your experience to be as smooth and enjoyable as possible.

Thanks for supporting our small business and for being part of the Step2Strength community!